Better Patient Service With a BPM Center of Excellence

Prolifics helped a major US healthcare insurance provider develop a Smarter Process Center of Excellence (CoE) to govern BPM, ODM, and other product frameworks across the enterprise. With the solution, the Company can quickly integrate and orchestrate its services and systems, allowing it to deliver the change needed to meet shifting customer demands.

With Prolifics’ assistance, the Company streamlined core business processes and enabled secure, seamless information sharing. It reduced service development time by two thirds, slashed manual effort and costs required, and boosted business agility. The CoE helps ensure the separation of business and data integrity rules, providing powerful decision services that set the Company apart in its industry.